CUSTOMER VIEW
Admin / Manager

Command Center

Total Unfulfilled
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Tracked string and SRS work still open

OPEN WORK
String Sets
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Unfulfilled string builds in the production queue

PRODUCTION
SRS Builds
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Current SRS service builds not yet completed

SRS QUEUE
Apparel
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Shopify item-level fulfillment sync will be connected during checkout integration.

SHOPIFY SYNC PENDING
Accessories
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Shopify item-level fulfillment sync will be connected during checkout integration.

SHOPIFY SYNC PENDING
Warranty Claims
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Open claims awaiting review or customer action

OPEN CLAIMS
Dealer Reviews
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Dealer tier review requests awaiting your decision

REVIEW QUEUE
Warranty Responses
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Customer follow-up received and ready for review

RESPONSE QUEUE
Priority Alerts
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Checking production target dates…

PRODUCTION ALERTS
Sync Errors
0

No tracked portal sync errors.

ALL CLEAR
Possible Combined Shipment
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Checking open orders for customers with multiple shipments…

REVIEW ORDERS
Order Reconciliation
Review

Compare old Shopify order options before importing builds

BOW REVIEW

System Controls

Versioned business rules, thresholds, dealer tiers, Rush and lifecycle settings.

Open Settings